The Province of British Columbia Strategic Plan 2015/16 – 2018/19 provides government’s overarching direction, with a focus on four priorities including cultivating a strong economy.

In British Columbia we are fortunate to have a diverse economy along with skilled people working in diverse sectors to build our province’s future. Sound fiscal management is the key that unlocks the door of continued growth for BC ’s diverse economy. Small business throughout the province plays a big role. Small business employs more than one million people in BC, and the Province has led the country in supporting small businesses by cutting red tape. By 2022, B C will see one million job openings, and almost half of them will require trades or technical training.

The Province of British Columbia Strategic Plan 2015/16 – 2018/19 provides government’s overarching direction, with a focus on four priorities including capitalizing on our natural resources sectors.

While our economy continues to diversify in British Columbia, natural resources remain our backbone. Among the many assets we bring for vibrant trade with emerging economies, our natural resources continue to enjoy high demand, in turn supporting well-paying jobs for British Columbians. Development of the natural resource sectors in British Columbia is based on our commitment to our world-leading environmental protection laws. While there is always tension between the need to protect the environment and the need to grow our economy and create jobs, our government embraces this dynamic.

The Province of British Columbia Strategic Plan 2015/16 – 2018/19 provides government’s overarching direction, with a focus on four priorities including working towards a secure tomorrow.

A wealthy economy allows government to be rich in supporting citizens who need it. A growing economy that creates new sources of wealth allows government to do more. Our government is acting to improve life for families of all kinds, in every corner of British Columbia Our work is built on these pillars: Family Affordability, Supporting Vulnerable Families, Safe Communities, Strong Families.

The Province of British Columbia Strategic Plan 2015/16 – 2018/19 provides government’s overarching direction, with a focus on four priorities including helping to grow the already vibrant community of knowledge-based sectors.

British Columbia is home to a vibrant community of knowledge workers, and our economy benefits from the progress and success in every corner of this sector. The Knowledge-Based sectors consist of: Technology, Clean Tech and Green Economy, Tourism, Transportation, Education and Skills Training. Our government’s vision for the technology sector in this province is to be a recognized leader for developing and growing innovative technology companies, and a destination for technology investment.

Where Ideas Work is a corporate plan for the BC Public Service. The first goal, “Building Our Internal Capacity” is about actions focused on developing and retaining the talented people we have across the province.

Where Ideas Work is a corporate plan for the BC Public Service. The second goal, “Goal Improving Our Competitiveness” is about actions focused on ensuring the BC Public Service is the kind of employer that attracts and recruits new employees at all stages of their careers.

Where Ideas Work is a corporate plan for the BC Public Service. The third goal, “Enhancing Service to Citizens” is about actions focused on enhancing innovation in the BC Public Service to meet the changing expectations of citizens. Much of the OCIO’s work helps to support this goal, transitioning to a flexible infrastructure like cloud, contributing to new personalized digital services strategy, and the creation of a new innovation hub.

The OCIO is a division within the Ministry of Technology, Innovation & Citizens Services (MTICS). The MTICS Integrated Strategic Plan (internal access only) lists four priorities that align with the OCIO Strategy 2016.

MTICS will deliver a modern service experience by simplifying access to government services, helping more British Columbians connect online to more services provided in a digital format, ensuring those services continue to be provided securely, and that information is protected.

The OCIO is a division within the Ministry of Technology, Innovation & Citizens Services (MTICS). The MTICS Integrated Strategic Plan (internal access only) lists four priorities that align with the OCIO Strategy 2016.

MTICS is committed to modernizing systems and workplaces across the public service, and to creating adaptable and accessible workplaces, by leveraging the marketplace for leading edge technologies, taking steps such as improving tools and processes, and modernizing voice and data networks. In our pursuit to modernize systems and workplaces we are leveraging the marketplace for services such as the use of cloud services.

The OCIO is a division within the Ministry of Technology, Innovation & Citizens Services (MTICS). The MTICS Integrated Strategic Plan (internal access only) lists four priorities that align with the OCIO Strategy 2016.

MTICS will continue to manage for results, build a culture of continuous improvement, and employ attraction and retention strategies to build capacity and capability within the organization. We will also use succession planning to proactively identify our human resources needs.

The OCIO is a division within the Ministry of Technology, Innovation & Citizens Services (MTICS). The MTICS Integrated Strategic Plan (internal access only) lists four priorities that align with the OCIO Strategy 2016.

MTICS will implement and evaluate the #BCTech Strategy, and support commercialization and entrepreneurship to support the growth of the BC tech sector. Elements of the strategy include: improving access to capital, deepening B.C.’s technology talent pool and facilitating access to new markets. Successfully supporting the growth of the BC tech sector requires us to enhance communication and collaboration between government and the tech sector, and promote awareness and understanding of the sector.

The Ministry of Technology, Innovation & Citizens Services' vision is that the province is recognized for excellence and innovation in technology, services and program delivery for British Columbians The ministry’s mission is to grow British Columbia’s technology sector, champion innovation and enable delivery of cost-effective, accessible and responsive services to citizens and the public sector. The ministry supports economic investment and economic growth in BC’s tech sector. It helps to build an innovative public service by enabling service delivery so that ministries can develop and offer programs effectively, and can provide access through Service BC - the face of government in BC communities.

Enabling the public service to deliver digital services that are convenient and easy to use is going to take an all-of-government approach. The OCIO will play a key enabling role in setting the BC government’s foundation for digital service delivery.

Enable Digital - OCIO's commitments

Maximizing business value from IT investments is about ensuring the OCIO remains focused on delivering our commitments and maintaining cost effectiveness. In today’s context of increasing change, our investments, assets and approaches should continuously adapt to maximize business value.

Maximize Value - OCIO's commitments

An engaged and supported workforce is needed to deliver quality services. Flexible work arrangements suit collaboration, experiential learning and innovation. Staff with the right tools and training are more effective at delivering value. As more of our workforce approach retirement, succession planning becomes increasingly important.

Engaged Workforce - OCIO's commitments

Striving for operational excellence is about sound management, governance and operations of IT so government services are reliable, secure and accessible. Integrating and making it easy to access the many technology choices and platforms available today, both in-house and in the cloud, ensures that government services remain sustainable and interoperable.

Operational Excellence - OCIO's commitments

Manage government’s data and voice networks to connect all government offices. Provide strategic telecommunications services by engaging with different levels of government, the private sector, and various organizations to encourage the expansion of high-speed Internet access and cellular coverage in B.C.

Branch Plans:
Network Administrators Office (AO)
Network, Communications and Collaboration Services (NCCS)

Provide ministries and broader public sector (BPS) organizations with the hosted infrastructure required to deliver services to citizens. This infrastructure consists of our existing data centres and is increasingly expanding to cloud computing.

Branch Plans:
Hosting Operations
Hosting Transformation

Provide ministries and broader public sector organizations with the technology solutions and tools they need. Ensure employees are equipped with the tools they need to do their jobs, so they can give quality and effective service to citizens.

Branch Plans:
Device Services

Provide IT service management to improve the planning, delivery, operations, ordering and control of IT services offered to ministries. Building on strong relationships, we connect clients and partners to collaborate on how to get the best value from our IT products and services.

Branch Plans:
Service Management
Architecture, Standards and Planning

Provide ministries and BPS organizations with identity, authentication and integration technologies and services, so that employees, businesses, and citizens have access to secure, online government services.

Branch Plans:
Provincial IDIM Program

Manage government’s IM/IT capital investment budget to support government’s strategic priorities. Ensure investment and capital project management tools and processes comply with governance standards. Monitor the IM/IT capital portfolio to ensure benefits are realized.

Branch Plans:
IM/IT Capital Investment Branch

Develop and implement government IT policy and standards, and corporate IT architectures. Provide technology, security and policy-related guidance and advice to ministries. Engage stakeholders through training and awareness programs, consultations and compliance programs.

Branch Plans:
Architecture, Standards and Planning
Strategic Planning & Policy Branch

Develop core government’s IT strategy and business plans to align with government’s strategic goals and operational business needs. Provide portfolio management oversight to effectively deliver government’s technology priorities.

Branch Plans:
Strategic Planning & Policy Branch Budgeting and Financial Reporting Branch

Lead the Information Security program on behalf of government. Develop security policy and standards, and educate government staff on information security risks. Prevent, detect, and respond to cyber attacks and lead investigations into suspicious activities.

Branch Plans:
Information Security Branch

Cloud computing offers many benefits including: business agility, better time to market, fewer operational issues and less capital expense. Organizations at all levels share common challenges when it comes to getting their services to the cloud. Recognizing this, the BC Council of CIOs (CCIO), including the BC Government and the Broader Public Sector got together and launched CloudBC. The intent is to help drive the successful adoption of cloud-based computing services in the BC public sector.

CloudBC is aiming to tackle these shared problems by establishing a common marketplace for cloud services, sharing knowledge about how to benefit from the cloud, and support cross-jurisdictional collaboration in Canada. The marketplace will standardize approaches to procurement, security, privacy and support education and training to make it simpler for the BC public sector to move into the cloud.

How does government collaborate with the B.C. Technology Sector to innovate on digital products and services? This was the question that sparked the BC Developers’ Exchange (DevExchange). DevExchange’s focus is to grow the tech sector, and to do so, it was clear that B.C.’s digital resources need to be made available in ways that tech companies can use.

The DevExchange is being co-created as a collaboration between the tech sector and public sector organizations. The work is being one in the open, on the Internet, using the language that software developers understand: GitHub, agile SCRUM methodologies, rapid prototyping, open data, APIs and cloud computing. DevExchange now acts as a sort of “living lab” for learning how to use modern approaches. Over time, tech companies are starting to use B.C. public sector digital resources in their own product innovations, and conversely, the B.C. Public sector is starting to improve its own services by collaborating with the tech sector.

This section is being written. Stay tuned.

In 2013, through collaboration between MTICS, the Ministry of Health and ICBC, the BC Services Card was launched and to date, over 2.8 million cards have been issued to British Columbians. It enables them to safely and securely access government services – online and in person. In essence, it lays the foundation for digital services.

Soon, citizens will be able to start using the Services Card to conveniently authenticate with online, digital services. To develop these services, citizens will be engaged through public consultations and will be the focus of usability testing. To prove out the concept and technology, and be able to adapt to changing needs, an agile approach will be taken. Prototypes will be developed early, so people can understand the concepts and experience how things could work, and user experience design will be embedded into development. In parallel, government will continue issuing cards to the remaining population and will start to make the card usable for digital services.

This section is being written. Stay tuned.

This section is being written. Stay tuned.